William E Owens IV, MD

William E Owens IV, MD
2168 S LAMAR BLVD OXFORD, MS 38655
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Have seen Dr Owens and his nurse practitioner 2x and they have yet to introduce themselves. Office staff inattentive and rude. Both visits we did not feel they had reviewed diagnostics prior to coming into the room. Stumbled through the record, asking questions that I am there for them to answer. Didn't have opportunity to ask questions express concerns. Will find another practitioner.
by Betty Gardner xxx.xxx.24.253
February 10, 2017
Dr. Owens and his staff run an excellent office. He is super smart and very attentive to his patients' needs. When your problem progresses and should be seen by another type of neurosurgeon for nerve blocks, etc , he is quick to refer you on. He doesn't like for his patients to be in pain. I was a patient of his for 4.5 years. He treated me with dignity and respect. If I ever needed him again, I wouldn't hesitate about going back.
by annag xxx.xxx.72.34
September 15, 2016
As much as I appreciate Dr. Owens and his honesty, demeanor, and overall knowledge, the remainder of the staff leaves nothing at all to be desired.
When you have a physicians assistant whom you have never met or worked with before flip through your file in front of you and tell you that you have a life altering disease and then tell you in the same breath that they're not sure that you have this disease, but then in the next sentence, tell you they're going to start treatment for the same disease they're not sure you have, and while you're there start giving you answers without having all the test results back which prompts you to ask "why am I here if you don't have all the test results? " only to be told, and have the finger pointed at you that you were the one that called and wanted to know as soon as possible what these test results turned up. And I had done no such thing. Talk about unprofessional, uneducated sounding and adolescent type actions from an adult physicians assistant , all I can say is if you don't have to go there, don't. Find someplace else. It's a shame that a good doctor has to be surrounded by idiots.
The same office staff has had me come in twice now for additional tests and a third time because they did not give me all the paperwork necessary for the lab to perform the tests and I am now almost 2 months out from the original suspect diagnosis of a life altering disease and I still know nothing.
by Been wronged xxx.xxx.94.119
April 22, 2016
they are not neurosurgeons so cannot do nerve blocks but do not tell you that up front and waste your time with unnecessary trips (and co-pays) . then you end up having to go to another dr anyway
by unhappy xxx.xxx.234.62
October 17, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.35.87
October 10, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.55.47
September 11, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this provider to others?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.154.158
April 24, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.74.180
July 29, 2012
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 22, 2011
I knew I was getting top-of-the-line treatment when he mentioned that the FDA had finally approved an experimental treatment we had been discussing and how they were incorporating that knowledge into the practice. He'sare completely committed to helping me as long as it takes to find the best solution. I never have to worry that he'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. He is always very considerate and professional, and he takes the time to actually listen to what I have to say instead of rushing around like it's a factory. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by byron
September 15, 2011
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