They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.