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Norman L Pflaster, MD

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Norman L Pflaster, MD
(19 Reviews)
> Get Phone Number & Directions
877 E MAIN ST STE 106 RIVERHEAD, NY 11901
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Lovely man and seems to be a caring neurologist. However, you cannot get a call back from his office. My husband has Parkinson's and we have called the Riverhead office numerous times and just can't get anyone to call back or to answer the phone!! This is unacceptable. We have told Dr. Pflaster about this and nothing changes.
by LKaplan xxx.xxx.202.138
February 08, 2018
Dr. Pflaster is a thoughtful, conscientious practitioner who diligently explored my concerns and addressed them explicitly and comprehensively. I'll continue under his care with pleasure.
by Cathleen A. Springer xxx.xxx.77.208
January 25, 2018
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Anonymous xxx.xxx.66.255
April 09, 2014
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by Laurie Downs xxx.xxx.132.47
March 31, 2014
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this neurologist answer all of your questions?
Yes
Would you recommend this provider to others?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.219.232
February 04, 2014
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.16.199
December 23, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.132.175
November 06, 2013
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.89.71
August 15, 2013
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.190.21
April 24, 2013
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I have been to this office for a variety of reasons with a parent and alone. When my parent, who suffers from dementia arrived we had to wait almost 2 hours before we were taken into a room. Only then because another patient told us to go ahead of them since it was cruel to keep my parent waiting even longer. We were told by the staff that the wait time was not unusual and we should expect same in the future. The doctor on that visit was very helpful but from start to finish we spent approximately 4 hours there. Afterwards I was told at the pharmacy that the prescriptions given were not to be prescribed together. Phone calls were not returned for over a week after we suspected a drug interaction. THe professionals may know what they are doing but they just have too many patients and clearly can not do a good job because of it.
by bb xxx.xxx.37.108
January 02, 2013
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Map and Directions
877 E MAIN ST STE 106, RIVERHEAD, NY 11901