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Russell L Silverstein, MD

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Nephrologists

Dallas Renal Group

Dallas, TX

Dallas Renal Group

Dallas, TX

Dallas Renal Group

Dallas, TX

Dallas Renal Group

Dallas, TX
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Russell L Silverstein, MD
(4 Reviews)
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13154 COIT RD STE 100 DALLAS, TX 75240
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
2.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They never left me for an extended period of time and I never felt ignored. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by keallaigh xxx.xxx.107.187
November 07, 2013
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was the waiting area spacious?
No, it was rather cramped
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.174.100
September 30, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 17, 2012
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 13, 2011
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Map and Directions
13154 COIT RD STE 100, DALLAS, TX 75240