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Sonia Santana Do a Professional Corporation

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Sonia Santana Do a Professional Corporation
Sonia Santana Do a Professional Corporation
(5 Reviews)
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5565 W Las Positas Blvd Ste 200 Pleasanton, CA 94588
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The entire OBGYN staff looked so professional and well groomed. It seemed they really paid attention to their appearance. I'm happy I found this OBGYN. They seem to be competent and knowledgeable. They called me with my test results fairly quickly. I was happy with their promptness. My appointment with this OBGYN went fine. It was worth the time. The equipment seemed well taken care of and appeared to be pretty new.

Now I got a letter saying she left Valley Care but I cannot find out where she went. If anyone knows, I hope they share, I want to stick with her.
by a happy patient xxx.xxx.5.71
March 21, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.88.145
May 17, 2013
She scare patients and does unnecessary ultrasound to make more money. She is all about the profit and though her bedside manners are nice - she just have bottom line profit not the best interest of patient. I need an OBGYN that I feel comfortable with and right off the bat I knew they were not the one for me. They didn't show any sort of attention to detail, which I think is very important. They don't communicate with each other and each time I need to restate the situation to the Dr or the nurse - shouldn't it all be written down and recorded? My appointments get canceled here a lot. I usually just go to someone else in the area because I can't count on them ever. They left me completely alone for a long time and I became very nervous.
by ME xxx.xxx.180.125
March 08, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
August 29, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by sheshe
August 23, 2011
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Map and Directions
5565 W Las Positas Blvd Ste 200, Pleasanton, CA 94588