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Joie D Russo, DO

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Joie D Russo, DO
(10 Reviews)
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5525 Etiwanda Ave. #315 TARZANA, CA 91356
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Nice at first, but not a great choice for the entire antepartum and especially, postpartum experience. Doctor provides cursory information and always seems to be in a hurry (visits are limited to half a minute). Very disappointed with service--- was expecting a female obgyn to be more compassionate and caring---found doc to be superficial and more concerned with her own needs rather than the patient's. She also gives wrong information and is not thoroughly invested in the needs of her patients. Her office staff could also make attempts to be 'nicer'---the receptionist actually files her nails at her desk while talking to patients. The overall expectation is that the doctor and her staff should be more professional. I would not recommend this doctor to a friend or colleague.
by wolfe125 xxx.xxx.86.69
March 21, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.189.200
February 11, 2013
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 19, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this OBGYN to others?
I Already Have
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 09, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 06, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 20, 2011
Did this provider have reasonable prices?
Absolutely!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 01, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. They made the extra effort to make sure every question and concern I had was addressed. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Cathy
March 18, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
March 15, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider answer all of your questions?
Yes
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
March 08, 2011
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Map and Directions
5525 Etiwanda Ave. #315, TARZANA, CA 91356