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Cristina P Simpson, MD

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Gynecologists & Obstetricians (OBGYN)

Aspire Fertility

San Antonio, TX

Aspire Fertility

San Antonio, TX

Aspire Fertility

San Antonio, TX

Aspire Fertility

San Antonio, TX
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Cristina P Simpson, MD
(17 Reviews)
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520 MADISON OAK DR SAN ANTONIO, TX 78258
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Low wait time at the Broadway location. Staff is very respectful especially since I'm not the sort of patient they're used to helping. Professional setting and willingness to accept LGBTQ community's needs.
by I. xxx.xxx.105.187
September 14, 2017
I was referred to Dr. Simpson by an acquaintance, and liked that her office was near my house. I saw Dr. Simpson for a pre-pregnancy consult and three or four prenatal visits. My wait time for each visit ranged from two to three hours. I understand that sometimes this can happen with an OB, as they are needed for deliveries; however, for one visit I had already waited two hours before she was called for a delivery, and was asked to wait another one to two hours or reschedule. The front office did not feel the need to give patients courtesy calls warning of long wait times. Another woman in the waiting room asked how her daughter was, as she had been waiting for her to come out from the back for four hours and had not heard anything.

Determined to shorten my wait time, for my last visit with Dr. Simpson I requested to be her first appointment. I got to the office at 7:15 am (they called the day before to change my appointment time from 7:00). Dr. Simpson did not even arrive to the office until 8:00. The medical assistant took me back into the exam room without telling me she was not there at the office. In the exam room, I noticed a screen up with all Dr. Simpson’s appointments for the day. I could see their names, phone numbers, etc. which I know is a huge breach of HIPPA. When Dr. Simpson finally came into the room, my husband and I addressed our issues with her. She had failed to run 1st trimester blood tests on me (something I knew from simply reading pregnancy books) and of course, the wait time. She said that she was late that day because she had an exercise class that morning. Furthermore, she blamed long wait time on being busy with a divorce from her husband and the office being busy because one of her partners was being sued. What if this was the partner that would end up delivering my baby?

Clearly this last visit convinced my husband and I to switch to another OB. I have never received such poor patient care in my life. Dr. Simpson obviously has too much going on in her personal life to make her patients a priority.
by Disappointed Patient xxx.xxx.33.198
December 03, 2014
I was very dissappointed to go in for a wellness check and come out feeling like a animal with just a number!! I went to the Madison Oak clinic and the only thing nice about it was the lobby and the ladies at the front desk. Once i went to the back, I felt as though it was all a numbers game vs a human game. The shuttle you thru as if you have no feelings, the initial stop is small cramped and there is no sense of discretion when being asked questions. Then I go back to see the doctor and there were few questions in regards to cancer and what i should do, but other than that, I was simply something that generates income for her. Very dissappointing to go see a doc for the first time and she does nothing to make you feel comfortable. Its the standard questions. I guess maybe she was in a rush to go work out as she had workout clothes on when she came to spend the 5 minutes with me.
by ditekoke xxx.xxx.110.98
September 30, 2014
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Was the office accommodating when booking an appointment?
Very good
Did this provider take time with you at your appointment?
Mostly yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.182.191
May 12, 2014
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.85.141
April 09, 2013
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Cita xxx.xxx.21.119
January 11, 2013
Does this OBGYN use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.221.90
November 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.194.183
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Andrea xxx.xxx.217.144
June 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by jorr xxx.xxx.252.182
June 15, 2012
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Map and Directions
520 MADISON OAK DR, SAN ANTONIO, TX 78258