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Dennis Higginbotham, M.D.

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Gynecologists & Obstetricians (OBGYN)

Mercy Women's Health - 1300 Centennial

Pittsburg, KS

Mercy Women's Health - 1300 Centennial

Pittsburg, KS

Mercy Clinic Women's Health - Joplin

Joplin, MO

Mercy Clinic Women's Health - Joplin

Joplin, MO
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Dennis Higginbotham, M.D.
(5 Reviews)
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3 Med Center Cir Pittsburg, KS 66762
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Although Dr. Higginbotham was not the problem in my situation, I would not recommend anyone to go to his facility for prenatal care. It started off well, my first visit actually went really well and I was excited to have a good doctor. Then, at my second appointment I stated that I had applied for medicaid. As soon as I mentioned that they took me into an office to talk to their billing clerk. From there she rudely told me that I should've said to them that I had planned on applying for medicaid to begin with because they "only deliver so many medicaid babies per month." Which, for the record, I had no intention to apply for medicaid in the beginning. I didn't know the benefits of it and already have a primary insurance. That was only the start. So before my third appointment I received a bill from his office for the middle of June. I then realized that my medicaid was approved at the beginning of June. So for my third appointment, I took my bill and my proof of medicaid to the office, for one, because they would need my information, and two, because I was a little confused about the whole situation. I then went into the billing clerks office and said that I had been approved for the medicaid beforehand, and tried asking her about it. The woman then automatically ASSUMED that I was trying to get out of paying my bill, which was not the case. I simply was inquiring about it. From there, things just spiraled downhill. She was very disrespectful to me, and continued to talk over me, and wasn't even trying to listen to what I was saying. She brought up that I had signed a contract stating that I would pay the bill from my first appointment and continued by stating that because I applied for medicaid (as a SECONDARY insurance), I had now become a "charity case." At that point, I got up and left the room because I couldn't believe that this lady who had no idea who I was, how much I worked, or anything like that, had just automatically assumed all these nasty things about me and was so incredibly rude. No person deserves to be treated like that regardless of who you are. Especially a pregnant person. I hope people read this and think twice about going to this facility for their care because they deserve to understand that treating people that way is not okay, especially when their whole job is to take care of people.
by Anonymous xxx.xxx.214.221
August 24, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by K. Goff xxx.xxx.93.146
May 14, 2012
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Kendra
March 03, 2012
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this OBGYN to others?
Yes
by Anonymous
January 26, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious?
Yes
by Anonymous
March 04, 2011
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Map and Directions
3 Med Center Cir, Pittsburg, KS 66762