Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Not at all! They were happy to address every concern I had
                        
                        
                            Does this provider welcome questions?
                        
                        
                            Yes, they don't mind answering my questions
                        
                        
                            Was this provider sympathetic to your situation?
                        
                        
                            Yes! They went above and beyond to make me feel special and respected
                        
                        
                            Did you feel like this provider's office was understaffed?
                        
                        
                            No, they were fully staffed