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Jacqueline Sylvester, M.D.

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Jacqueline Sylvester, M.D.
(19 Reviews)
> Get Phone Number & Directions
44 Hughes Rd Madison, AL 35758
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
No, I was on edge
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 14, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
No, they were polite
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
October 11, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
September 07, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
August 17, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 24, 2011
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
July 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider rush your appointment?
No
Are you going to visit this provider again?
Sure
by Anonymous
June 17, 2011
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 31, 2011
Dr Sylvester really needs to take a look at her office staff. Although she is an OK doctor, her staff makes the customer experience a horrific one. I had to go through two sonograms to be told I needed surgery and then when surgery was scheduled, it was rescheduled two more times.

The day of the surgery I am called by the hospital telling me I was late to surgery because it was bumped up but no one told me.

In calling the office to ensure the office personnel gives the CORRECT information to my disability claim, I am told they will use the dates on file. Explaining the dates have been changed repeatedly the office staff rudely asked me the dates I wanted to give and was told she would pass the message along.

It is sad to see a doctor have such horrific help and lose patients because of this.

I will NOT be going back after this and find an office where EVERYONE in the office cares about their patients. NOT just the doctor.
by MadisonPatient
July 22, 2009
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Map and Directions
44 Hughes Rd, Madison, AL 35758