Michelle H Cooper, MD

Michelle H Cooper, MD
209 E MAIN ST MIDDLETOWN, DE 19709
Add a Review

Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
My doctor was Michelle H. Cooper. I went to this location to receive new birth control in early June. I was already 6 weeks pregnant when the prescription was subscribed, as a new patience to this facility, she did not test first to be sure of this before issuing the medication. I waited for my period to arrive, before starting the pill, my surprise when this never happened. She had scheduled me a follow up in September, to go over some blood work she suggested I had done (blood work not covered by my insurance, that is). Needless to say, I never had the blood work done, and I did not go back for my follow-up appointment. Not to mention, as a first time patient, the day of my appointment I was in the office for 2.5 hours, maybe 20 minutes of that time was spent with the Dr, the other time I was left sitting in the room, waiting. After not returning for my follow-up, I still continued to receive my birth control, (the pregnancy was terminated) and now, I go to pick up my next supply, only to find out it has been CANCELED BY THE PROVIDER. I imagine this is because I failed to return to this Dr. but I have never in my life heard of such a thing happening. The pharmacy told me I would have to make a new appointment, to have a new prescription filled out. I can tell you, it will NOT be with this Dr and not at this location.
by Kelly T xxx.xxx.54.99
November 16, 2017
Exceptional physician. Not only brilliant but a wonderful personable bedside manner!
Listens and problem solves with patient.
She makes you feel that you are her #1 priority.
So glad to have found Dr. Michelle Cooper.
by Dona xxx.xxx.22.123
February 03, 2017
Amazing Doctor - truly cares about her patients!!!
by jessie.litvin xxx.xxx.39.161
December 19, 2016
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Pat xxx.xxx.172.214
December 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.19.28
September 07, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this OBGYN treat you with respect?
Yes
by Anonymous
March 01, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 03, 2012
Not only do my appointments never get canceled last minute, they send a automatic phone reminder the day before the appt. They are very reliable. You will wait approx 0.5 hrs for your appt unless it is the first one. Once I was accommodated when I was 0.5 hrs late.
by sam
December 15, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 14, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 09, 2011
Add a Review