Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was the waiting area spacious?
No, it was rather cramped
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern