Herman Mathias, MD

Herman Mathias, MD
361 N JACINTO ST HEMET, CA 92543
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Some were answered
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.2.45
April 15, 2013
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by old man xxx.xxx.136.119
March 26, 2013
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Alias xxx.xxx.126.68
March 17, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.138.88
March 29, 2012
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
January 19, 2012
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