Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter