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Mohana R Arla, MD

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Mohana R Arla, MD
(73 Reviews)
> Get Phone Number & Directions
170 DR ARLA WAY STE 101 LOUISVILLE, KY 40229
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Consumer Feedback

(73 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They answered all of my questions during the appointment. I was glad to get some useful information. They paid close attention to me and all of my questions were answered.
by ed
November 09, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I was confident that they were using the latest treatment methods. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Tammy Brady
November 07, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 21, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
October 20, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
October 16, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was this general practitioner friendly?
Not at all
by Anonymous
October 01, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this general practitioner's staff friendly?
Friendly Enough
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 12, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 16, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
No, it wasn't too loud
Was this general practitioner friendly?
Extremely Friendly
by Anonymous
August 15, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
August 01, 2011
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Map and Directions
170 DR ARLA WAY STE 101, LOUISVILLE, KY 40229