Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was the waiting area spacious?
No, but I can always find a seat
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated