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Michael Colburn, DPM

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Walnut Creek, CA

John Muir Health

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John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA
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Michael Colburn, DPM
(4 Reviews)
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911 Moraga Rd Ste 101 Lafayette, CA 94549
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 08, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this family doctor to others?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 27, 2011
My several bad experiences (within the last 6 months) with Dr. Berzansky have been as follows:

1st incident: Dr. Berzansky ordered a knee x-ray for my son months ago. We never once received a phone call that the results were in. I finally had to call after a MONTHS LATER only to be told "Oh yeah, those x-rays did come back!" and to come in & pay a $20 co-pay (and bill the ins. co.) to get the x-ray results. Fortunately, my son is fine, but had I not called, we'd still be waiting for a call from Dr. Berzansky.

2nd incident: Dr. Berzansky ordered blood work for my other son because he wasn't feeling well and quite lethargic at the time (months ago). Again, to this day we have not received a call about the blood work results. Still waiting. (Thankfully again, after trips to ER re: asthma, we know my son is fine.) No thanks to Dr. Berzansky.

3rd Incident: Can't get our prescriptions filled. Walgreens has contacted Avenue Family Practice several times via facsimile and telephone regarding one of my sons' prescriptions FROM MONTHS AGO so they could fill the prescription. I actually stood with the pharmacist one day when they called Dr. Berzansky and the staff took a message and they have yet to call Walgreens back. Walgreens and I are still waiting...

4th (and LAST) incident (and obviously i'm the idiot for still being around for a 4th incident)... My sons have zero refills for their asthma medication that they take on a regular basis. Dr. Berzansky initially agreed to refill the prescriptions, but he now refuses to re-write them unless we come BACK in for a co-pay (and bill the ins. co.) to fill the prescriptions - medications that my kids have taken on a regular basis for years. He also would not order records from our previous doctor because it was too troublesome.

People, stay away from this place and this doctor.
by KimC
June 30, 2010
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Map and Directions
911 Moraga Rd Ste 101, Lafayette, CA 94549