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A J Capelli, MD

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Northwestern Medicine Gurnee Family Medicine

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Northwestern Medicine Gurnee Family Medicine

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Northwestern Medicine Gurnee Family Medicine

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A J Capelli, MD
(30 Reviews)
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7540 22ND AVE KENOSHA, WI 53143
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's office too cold?
No, it was fine
Would you recommend this family doctor to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 03, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Amy
June 21, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
May 23, 2011
Dr. Capelli is a true professional, working in the same neighborhood for over 30 years. The atmosphere is extremely friendly, the staff love working for him, I was referred to him by Dr. Michael Gordon (Milw Bucks Orthopedic Surgeon) and couldn't be happier with "AJ" as my Primary Care Physician!

A true professional with a wonderful practice in Kenohsa, Wisconsin.
~~~~
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I have already sent so many people here. They truly deserve more recommendations than I can give!
by R. Carey
May 16, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous
May 12, 2011
I love Dr. Capelli!! And my children have continued to see him even after our move to Racine. I like that he listens to my concerns and takes the time to answer all my questions. The staff is more than polite! They have all become like another part of our family. If you are looking for a doctor you need not to look any further. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. A couple of times they've stayed open a few minutes past their closing time to help me,.
by Melissa
May 11, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
April 26, 2011
Does this provider offer flexible appointment times?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
April 20, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 07, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
February 28, 2011
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Map and Directions
7540 22ND AVE, KENOSHA, WI 53143