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Elizabeth K Hensley, MD

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Elizabeth K Hensley, MD
(8 Reviews)
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538 3RD AVE SW SOUTH CHARLESTON, WV 25303
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
2 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Wonderful doctor, Great Staff! Always address's all my issues. Timely appointments. She is always happy to see you instead of sending you to a Physician Assistant. Cant say enough good things!
by Anonymous xxx.xxx.92.4
July 11, 2016
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.105.222
November 21, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Would you recommend this family doctor to others?
If I Had To
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.99.235
January 14, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this family doctor's staff friendly?
Yes
Did this family doctor answer all of your questions?
Some were answered
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous xxx.xxx.38.63
September 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.42.176
July 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.22.120
April 02, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 30, 2011
Dr. Hensley always seems to busy to care about what is wrong with you. She does not listen. I had to go to the doctor while on vacation to get treated for something that she did not seem to listen or care about. The doctor while on vacation suggested I find another practice. The people that answer the phone and work in the office are extemely rude, God forbid you ask them a question. No one in the office is helpful. Also the nurses complain right in front of you about how horrible thier day is, or how busy they are. I can understand that once in awhile but everytime I have been there they complain. The whole place is just terrible! I do have to say Nancy the nurse practioner there is awesome, however I don't think she is there anymore, smart move Nancy!
by Nicole77
June 17, 2010
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Map and Directions
538 3RD AVE SW, SOUTH CHARLESTON, WV 25303