Robert Kass

Wellness.com Featured Provider
Robert Kass
Johns Hopkins Community Physicians - Westminster Office

(410) 857-2300

410 Malcolm Drive Suite C Westminster, MD 21157

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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
2.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
Dr. Kass is awful. I couldn't think of a worse doctor to go to. No people skills at all. He might know his medicine, but his personality, or lack thereof, definitely sours the office visit. No thank you, Dr. Kass. You need to be in a place that involves no people.
by Jan xxx.xxx.114.103
September 08, 2015
. I went to Johns Hopkins Community Physicians in Westminster, MD and had the worst experience of any doctor I have ever been to. I would NOT recommend you ever go to Dr. Robert N. Kass or any of the doctors at Johns Hopkins Community Physicians. I needed to get blood work done because I was feeling extremely fatigued and was sleeping excessively. When I called to ask if Dr. Kass would also check for Vitamin D and Anemia with my blood work the staff said "I'm sure that won't be a problem. Just tell the nurse who takes your blood to add those things." I thought that would be all I had to do. Easy enough, right? Absolutely NOT. When I went in to get my blood drawn I did exactly what the staff told me to do. The nurse got very rude when I asked if those two things could be added to my blood work. She then proceeded to tell me nothing could be added unless I got something from a doctor on a prescription pad but she would ask Dr. Kass. After I left, she called me and told me that Dr. Kass refused to add Vitamin D and Iron to my blood work but gave me no reason why. I called back later that day wanting to talk to Dr. Kass just to get his reasoning on why he would not add those two things when they could easily be the cause of my fatigue. He did not return my phone call. I called SIX more times and left six messages for him over four days to find out that he was ignoring all of my calls. His medical assistant called me on the fourth day with my blood work results and to tell me all of the sudden he was going to add Iron and Vitamin D to my blood work. She also told me that she never saw ANY of my messages or the sticky note that one of the staff had said she was going to put on his computer. Not only am I disappointed with him being so unprofessional that he could not give me (His patient) two minutes of his time over the phone, but also with the RUDE staff that was going along with him while he IGNORED my call. I will NEVER be back to Johns Hopkins Community Physicians in Westminster, MD and I will tell everyone about the awful experience I had with Dr. Robert N. Kass.
by Tabitha xxx.xxx.13.1
July 03, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous xxx.xxx.15.205
May 23, 2013
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