Robert S Goodwin, MD

Robert S Goodwin, MD
9650 SANTIAGO RD STE 109 COLUMBIA, MD 21045
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3.5 star average for Recommended
Does this family doctor use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this family doctor friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.65.11
November 18, 2013
Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I had to wait a few weeks to get an appointment but I eventually got in. I found the office, but only because I had simple, very clear directions that I obtained myself. I wish it had been easier to locate. The staff is very impolite, but that is only made worse by Dr. Goodwin's HORRIBLE attitude and bedside manner.
by Columbia, MD xxx.xxx.232.145
February 07, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
October 23, 2011
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