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Kathleen Willey, MD

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Kathleen Willey, MD
Quality Family Physicians
(17 Reviews)
> Get Phone Number & Directions
722 Yorklyn Road, Suite 400 Hockessin, DE 19707
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Mostly
by Anonymous xxx.xxx.121.132
September 26, 2014
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.225.240
August 06, 2014
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
by Anonymous xxx.xxx.62.7
April 11, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.170.111
January 25, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.30.100
January 04, 2013
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.128.139
December 19, 2012
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider treat their staff well?
Kind of, but not very well
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.173.154
November 14, 2012
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider rush your appointment?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
by rashid elia xxx.xxx.218.144
October 31, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.170.111
October 30, 2012
Was this family doctor friendly?
Extremely Friendly
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.222.81
October 29, 2012
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Map and Directions
722 Yorklyn Road, Suite 400, Hockessin, DE 19707