Toni L Hero, DO

Toni L Hero, DO
400 NE ROBERTS ST GRESHAM, OR 97030
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I never had such horrible service by the office manager. Dr. Hero would never call me back. Left several messages, I have never had a doctor be so rude.
by Maria xxx.xxx.109.2
June 24, 2016
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.208.57
February 10, 2014
The chairs they had in the waiting room were average, I would say. i never knew it was not ok to see two different doctors. i wanted a female doctor for girl issues. She seemed to be more concerned about me having another doctor then the issues I made the appt for. I took the day off work for the appt. and for no reason. Her bed side manner is awful!! She is very aggressive! After the last appt I had with her I felt like I would never go back to her. Now I terribly regret the second appt. need less to say I left her office crying and feeling a lil desperate for medical attention. She should have at least taken the time to listen to my medical issues. As I was leaving the appt she wanted to make sure I paid my copay. I assured her I didn't her one. I can't belive she is actually going to charge for that appt:(.
by Anonymous xxx.xxx.209.75
June 04, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider prominently display their diplomas or business license?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.74.201
March 25, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.125.10
October 16, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.173.9
October 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Teresa xxx.xxx.242.90
September 16, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.186.76
June 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.144.37
June 04, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 12, 2011
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