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Andre B Gerard, MD

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Andre B Gerard, MD
(9 Reviews)
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1312 PRENTICE DR HEALDSBURG, CA 95448
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.222.63
July 25, 2013
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by hurt xxx.xxx.145.51
February 13, 2013
Dr Gerard overall is a very nice doctor and seemed to care about me and my girls. As a family doctor he was good. However, his staff was AWFUL. I waited at least 45 minutes for every appointment and when I asked when we would be getting in it was if I was putting them out by asking. The last straw was when I took my daughter for her kindergarten vaccine and the 2 "nurses" jabbed her so hard and not by any means as a pro. It was very unprofessional. Again. Dr. Gerard great his assistant and staff very bad and I no longer felt comfortable taking myself or children there.
by Lauren Yaz xxx.xxx.33.51
October 22, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 24, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Was this family doctor friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
January 17, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
November 10, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 10, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
June 02, 2011
Dr. Gerard was my Dr for a few years during my short live in northern California. Since then I've moved to Colorado. Now my Dr(s) aren't nearly as good or thorough as he was. Dr Gerard made me feel comfortable and he talked to me as if I were the 'top of the class' rather than the bottom. He spent time with me and was legitimately concerned for my health and wellbeing rather than that ultimate paycheck. I feel that on many occasions he was a friend as well. And I was never in question of my health as I am left with now; currently I really have no idea what's going on and why I feel so awful. My MD I have now isn't so great. I wish every time I go to my new Colorado Dr that I was headed to see Dr Gerard. And if I had the money, I'd fly to Dr Gerard's office for my appointments every time. The next best thing I could do was send my best friend who lives in that area of CA to have him be her Dr so she gets the best care she and her family can get. Dr Gerard is fantastic, and I'd bet off the clock he's a great all around person too. -Laura
by lauraleigh76
January 17, 2009
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Map and Directions
1312 PRENTICE DR, HEALDSBURG, CA 95448