Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern