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Eric R Hansen, DO

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St. Mary High Desert Hesperia - Primary Care

Hesperia, CA

St. Mary High Desert Hesperia - Primary Care

Hesperia, CA
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Eric R Hansen, DO
(38 Reviews)
> Get Phone Number & Directions
14575 Main street HESPERIA, CA 92345
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I needed to wait 9 months to see Dr. Hansen, in the mean time, I saw his PA Dr. Quinn, who was wonderful. I had a heart attack on June 1st, and called his office to move my appointment up, and was told that I couldn't see him until September. I was so shocked, that I acquired a new Dr. that very day. A Heart Attack, and was told to wait 3 months, his office staff ia either horrible, or he is. Never a call to see what was wrong with me, they just did not care.
by Jane xxx.xxx.164.69
August 30, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
by Anonymous xxx.xxx.181.133
July 27, 2014
Does this doctor use current and safe equipment?
Fairly current
Was this doctor's staff friendly?
No, they were rude
Was this doctor friendly?
Not at all
Would you recommend this doctor to others?
Absolutely Not
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Victoria xxx.xxx.164.69
May 16, 2014
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Mr. Notappy xxx.xxx.14.120
December 14, 2013
Getting an appointment here is extremely difficult because I get scheduled weeks in advance. When I have pressed the issue, I have been told to go to an Urgent care, very unhelpful and expensive at an urgent care. However, Whenever I actually get an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. Perhaps bringing on additional care providers to help manage the appointment issues more efficiently. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They were very polite and helpful and made sure that I had everything I needed. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous xxx.xxx.164.226
May 18, 2013
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.117.148
May 06, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this family doctor use current and safe equipment?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.166.160
March 30, 2013
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes
Did this family doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.66.47
December 13, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.165.200
November 06, 2012
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Angry Patient xxx.xxx.51.239
September 28, 2012
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Map and Directions
14575 Main street, HESPERIA, CA 92345