Gordon C Luan, MD

Gordon C Luan, MD
1236 MAIN ST RAMONA, CA 92065
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Brenda Stedman xxx.xxx.5.22
February 25, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 28, 2011
Would you recommend this family doctor to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
September 14, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 26, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 23, 2011
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