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Catherine Chern, MD

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Catherine Chern, MD
(8 Reviews)
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201 S BUENA VISTA ST STE 300 BURBANK, CA 91505
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
January 20, 2012
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Mae
January 06, 2012
Would you recommend this family doctor to others?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 03, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this family doctor friendly?
Extremely Friendly
by Anonymous
August 26, 2011
Was this provider's office too cold?
No, it was fine
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
May 24, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
May 02, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 26, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They made the extra effort to make sure every question and concern I had was addressed. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by HJM
March 02, 2011
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Map and Directions
201 S BUENA VISTA ST STE 300, BURBANK, CA 91505