Does this provider promptly return your phone calls?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.