Sylvia Montoya, MD

Sylvia Montoya, MD
74 JAMES CANYON HWY CLOUDCROFT, NM 88317
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.78.29
August 13, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
February 21, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Their staff is very friendly and professional. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Holsten
February 13, 2012
The Doctor and her staff have always shown care and concern when dealing with my Family or myself. They always take the time to make sure you understand what is needed or what is going on.
Dr. Montoya has always followed up when certain tests, lab's or X-rays did not get to her in a timely manner. She truly cares for her Patient's well being.
That said I have spoken with people who do not follow up themselves and blamed the Doctor, I have little sympathy for them!
The Doctor has always done right be me and mine!
by BlancoTiburon
December 17, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider promise services he/she couldn't provide?
A few, but not too many
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
October 03, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever postpone your appointment?
Sometimes, a little too often
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
September 06, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Would you recommend this family doctor to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 10, 2011
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