Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation