Russell Homewood, DO

Russell Homewood, DO
Russell Homewood Fmly Prctice 4540 E BASELINE RD STE 113 MESA, AZ 85206
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
No, it wasn't too loud
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.203.208
April 17, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this family doctor use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.121.103
April 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.87.85
September 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.249.66
July 28, 2012
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
Yes, extremely spacious
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 10, 2012
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by Mark Gosney
January 17, 2012
When I came in, they went above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. But they also made me feel like part of their family! Amazing.
by Noah
September 14, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Dr Homewood and his staff are the BEST!
DeJuan
by Dejuan
August 09, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by enigmaaz
August 05, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have helpful information available online?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 14, 2011
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