Kent M Hatfield, DO

Kent M Hatfield, DO
Honor Health McKellips 1124 E. McKellips Road 110 MESA, AZ 85203
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 01, 2011
I wouldn't think twice about sending my friends and family here. They are very good at what they do. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Teresa Diaz
October 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this family doctor use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 03, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 28, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They are always prepared for my appointment and remember everything about me.
by Genevieve Baum
July 29, 2011
Does this provider have helpful information available online?
Yes, but very little
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
July 05, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 17, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
June 09, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 16, 2011
One thing I noticed about their office was how it smelled, very pleasant. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Marilyn
March 24, 2011
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