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Kent M Hatfield, DO

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Mesa, AZ

Banner Health Center

Mesa, AZ

Banner Health Center

Mesa, AZ

Banner Health Center

Mesa, AZ
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Kent M Hatfield, DO
Honor Health McKellips
(33 Reviews)
> Get Phone Number & Directions
1124 E. McKellips Road 110 MESA, AZ 85203
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.64.9
February 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
If I need to, I'll return
Would you recommend this family doctor to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.248.75
January 03, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider promptly return your phone calls?
Yes
by marlene xxx.xxx.255.230
December 27, 2012
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.89.69
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by JD xxx.xxx.249.21
June 25, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 23, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Absolutely!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 19, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this family doctor answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 16, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Yes
Was this provider late to your appointments?
No, they were on time
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you going to visit this provider again?
Sure
by Anonymous
December 27, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 08, 2011
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Map and Directions
1124 E. McKellips Road 110, MESA, AZ 85203