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Edward L Shapiro, DO

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Edward L Shapiro, DO
(33 Reviews)
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702 E BELL RD STE B-119 PHOENIX, AZ 85022
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I have never met a doctor that treated me so poorly. The doctor actually yelled at me and got in my face. This is no exaggeration. I have been seeing him for a couple years now and started to notice him seem withdrawn and to not really care about me as a patient. I went in for some concerns and asked questions and he completely came unglued. I left the office in tears request my medical records and let them know I would never come back. I could write a lot more about what happened but I am actually going to be writing a formal complaint with the board. Please take precaution when looking for a new doctor.
by Thomas xxx.xxx.20.194
June 19, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider's office too loud?
No, it wasn't too loud
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous xxx.xxx.1.7
June 18, 2013
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
No, they were polite
Did you experience unnecessary pain during your visit?
No
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.136.244
May 28, 2013
Did this provider have reasonable prices?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
No, they definitely favor certain clients
Was this family doctor's staff friendly?
Not Really
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.48.223
May 23, 2013
This is hands down the least professional doctor I have ever been to. He makes you wait 30 + minutes. I even scheduled to be the first patient of the day and it still took 35 minutes before he saw me. To add insult to injury, only when he finally entered the room did he start to review my information, staring completely at his lap top. I asked questions but he ignored me.

Unprofessional dress, which would be a matter of taste except that he doesn't give the look of a clean person.
Does not listen well. Told him my former doctor had been refilling my prescriptions for a year +. He said that was impossible. (??) I later discovered he thought I was saying he himself had been refilling my prescriptions. Thus, the not listening part. And he was hostile in manner like I was a liar.
by Waiting no more xxx.xxx.26.69
December 11, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.76.81
August 15, 2012
They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I would never visit them again. I was very disappointed.

There is a saying a first impression is a lasting impression and it wasn't a good impression. I sprained my ankle from a hiking accident in January 2002. I called his assistant/manager and she turned out to be a real witch. I don't remember what I said to her that set her off and at one point she hung up on me for reasons I'll never understand. When I called back, she threatened to terminate my account so I swallowed my pride and apologized even though I did nothing wrong. I believe she took advantage of the fact that since my mobility was limited, she could take advantage of me however she saw fit. When things settled down, I had my appointment with Dr. Shapiro. He asked me what I do for a living. I told him I was taking film classes at Scottsdale Community College and he got rude with me telling me I was making a mistake not taking classes in Los Angeles. As soon as I was able to change my provider from Cigna to United Healthcare, I changed physicians. This office's bedside manner gets an F in my book.
by Orange County California xxx.xxx.7.176
June 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.143.96
April 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.229.25
April 18, 2012
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
January 04, 2012
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Map and Directions
702 E BELL RD STE B-119, PHOENIX, AZ 85022