Patricia A Hood, MD

Patricia A Hood, MD
1301 50TH ST STE 8 LUBBOCK, TX 79412
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.175.63
July 07, 2013
Did this provider rush your appointment?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.75.139
April 02, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by jhk xxx.xxx.242.115
December 03, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Michele
August 08, 2011
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