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Richard W Berry, MD

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Richard W Berry, MD
(12 Reviews)
> Get Phone Number & Directions
631 W 38TH ST AUSTIN, TX 78705
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.57.193
May 22, 2014
Did this provider show attention to detail?
Kind of, but not very much
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.35.228
April 28, 2013
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.197.2
April 15, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this family doctor friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.155.198
January 17, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.221.36
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Debora Warren xxx.xxx.125.249
August 27, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 30, 2011
He needs to treathis staff with more respect. They don't even have computers for the staff to use - very 1960s.. He didn't give me advice that would benefit me at all. He didn't give me treatment options. I left exhibiting severe breathing problems with a prescription for a narcotic cough medicine. I had H1N1 and pneumonia and should have been sent to an Emergency Room. I was in the ER all night and spent the next days in intensive care.Dr. Berry should have recognized the severity of my symptoms and not even allowed me to drive. Instead he suggested that I "come back in the morning" - I told him that I did not think I could do that and he said to just call him. My blood oxygen was at 85, which I found out later is dangerously low. It was even lower when I finally got to the ER. Mo thanks to Dr. Berry. May be time to retire, Dr. Berry.
by Unhappy Patient
August 14, 2011
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 11, 2011
This doctor is horrible. I really don't care how people are dressed or if the restroom is five star. I didn't go there for a fashion show or to use a restroom.
This doctor sent me home when I could barely walk. I was diagnosed with both H1N1 and pneumonia. First he said I should come back the next morning and when I said that I didn't know if that would be possible he told me to call him. I could barely breathe and was close to passing out. He gave me some prescriptions (among them a narcotic cough medicine) and sent me home. I went home and had someone get my prescriptions for me as I was physically unable to do so myself. Several hours later I called my son and asked him to take me to the emergency room as I was unable to even walk from one room to another without feeling I would collapse. He rushed me to the ER and they told me that my blood/oxygen level was so low that my life was in danger. The level was only slightly lower than Dr. Berry had told me it was in his office. Fortunately I did not take any of the narcotic cough medicine he prescribed or I would have been unable to call for help. That entire night in the ER and the next days in intensive care were frightening. Dr. Berry should have known from my condition that I needed oxygen and he should never have just sent me home. I hope that this information helps someone avoid a similar experience. These glowing reviews must be from people who just went in for a checkup and did not need anything beyond a very cursory exam. This office does not even have a computer for the staff to use. The only computer is the doctor's laptop to which only he has access. Very 1970s.
by Furious25
July 12, 2011
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Map and Directions
631 W 38TH ST, AUSTIN, TX 78705