Jack Brackin, MD

Jack Brackin, MD
Gulf Coast Medical Clinic 1209 HWY 35 N STE A ROCKPORT, TX 78382
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
staff was rude. She had no care or compassion when telling an elderly couple that she sent their prescription to another city which was 20 miles away.

building felt old and musty.

5 minutes early for an appointment was not enough for the doctor and he cancelled it because i was not 30 minutes early. Even thoug i had gotten all the paperwork early and only had to sign 2 releases for him to see men.

I was sitting in the waiting room when the staff told me that he cancelled the appoitment.
by Ihsieank xxx.xxx.82.190
December 29, 2016
Billing staff exceptional rude and act like the money is coming out of there pockets. Still don't call my family member by his/her name and they have been going there for years.
by Robin xxx.xxx.204.50
October 31, 2016
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
I Already Have
Was this family doctor friendly?
Yes
by Anonymous xxx.xxx.88.238
November 11, 2014
I was only 65 years old when I had my only appointment with "Dr.Jack".
The first thing he told me was at my age, I would never have to be examined "down there" again, as he pointed to my groin area. I was there to ask about my rectocele and prolapsed bladder problem. So I didn't. But I was having a gall bladder problem for which I was to have gall bladder surgery. I was told they would call me and give me my appointment time. I called several times in the next couple of weeks while my pain continued. Whoever I talked to, told me to be patient they were waiting on a call back from the hospital. I finally found a surgeon on my own and had my gall bladder removed. All is fine now, but I never went back to Dr. Brackin - This was about 15 years ago, I have moved since, just glad to tell my story. Hope he has improved, as a physician.
by Ms B xxx.xxx.212.129
August 26, 2014
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.190.154
December 09, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this family doctor use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider prominently display their diplomas or business license?
Yes
by wakanda xxx.xxx.128.137
March 25, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
Yes.
Did this family doctor answer all of your questions?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.34.227
January 02, 2013
If arrogance and small town mentality is what your are looking for then this is the place for you. Rude and unprofessional office staff. Brackin might be able to help his patients if he would listen instead of telling them what he assumes is their problem. All need an intense class in customer service.
by Notgoingback xxx.xxx.47.65
September 09, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you recommend this family doctor to others?
I Already Have
by Anonymous
January 10, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 11, 2011
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