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Alexander S Roka, MD

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Alexander S Roka, MD
(8 Reviews)
> Get Phone Number & Directions
19222 STONEHUE STE 101 SAN ANTONIO, TX 78258
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this doctor's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.36.195
May 07, 2014
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. As a side note, on my way to the appointment I was worried that I must have gotten wrong directions because I was practically out in the boondocks by the time I reached their building. I almost turned around because I was sure I must have passed their office, but to my surprise it was just really inconveniently located. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. The wait was absolutely ridiculous. It messed up my entire day.
by Elizabeth Hardy xxx.xxx.108.136
January 06, 2014
Was this provider's office easy to locate?
Fairly Easy
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this family doctor friendly?
Friendly Enough
Would you refer this provider to a family or friend?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.38.205
October 07, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Absolutely!
by Sue Hensley xxx.xxx.63.90
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jonny.UTSA xxx.xxx.118.254
June 29, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's staff friendly?
Yes
by Anonymous
February 27, 2012
Does this provider promptly return your phone calls?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Would you recommend this family doctor to others?
I Already Have
by Anonymous
October 19, 2011
I recently moved to San Antonio, TX and I saw about 3 physicians before I found Dr. Alexander Roka. My experience was great. The staff was friendly and extremely helpful. I got lost on Stone Oak and they stayed on the phone with me for 20 minutes until I finally found them. Dr. Roka was very attentive to my many medical problems and I felt at ease with him. I needed referrals to 2 other physicians and the staff made my appointments and explaned everything to me. Since my first visit, I was seen for allergies. They worked me in and I waited a while but I was just greatful he saw me that day. I was in misery. Great experience. Would highly recommend.
by pop62
February 09, 2009
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Map and Directions
19222 STONEHUE STE 101, SAN ANTONIO, TX 78258