Thilo E Burzlaff, MD

Thilo E Burzlaff, MD
12709 Toepperwein Rd Suite 110 San Antonio, TX 78233
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
I spent 43 days in the hospital last year from Thanksgiving until after new Years. Dr. Burzlaff and other Doctors at North East Methodist saved my life. He is very friendly and his staff is also. I never hear phones ringing.
by Elizabeth (Betty) Anderson xxx.xxx.66.100
August 12, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this doctor friendly?
Not at all
Was this doctor's staff friendly?
No, they were rude
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Did this provider have an entertaining selection of waiting room magazines?
No
by Hilda Ann xxx.xxx.214.142
May 07, 2014
I was never able to relax during my appointment. I was on edge the whole time. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. I hated that their phone kept ringing during my appointment. I wish they had silenced their cell phone because it was really annoying. The cologne they wore was absolutely terrible and almost unbearable. They should have considered their clients before putting it on. They do not keep the restrooms well-stocked here. No paper towels, toilet paper, or even a toilet seat cover! I had nothing to clean up with.
by anon xxx.xxx.7.138
December 06, 2013
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
by Anonymous xxx.xxx.214.142
October 14, 2013
Good doctor who genuinely cares about his patients. I know that I'm under the care of an expert. He was able to provide me everything they promised me. Although the office isn't up to date and front staff didn't give me a warm/fuzzy feeling, I would definitely refer my friends and family here.
by Anonymous xxx.xxx.203.66
October 04, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.116.137
September 29, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by tony xxx.xxx.51.130
March 01, 2013
Awesome doctor! He listened to me- he was genuinely concerned about my overall well-being. He has done a more thorough clinical work up than any other provider has ever done.
by Jewls xxx.xxx.106.29
February 23, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.106.29
February 21, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by tami xxx.xxx.49.141
February 14, 2013
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