Robert D Johnston, MD

Robert D Johnston, MD
11006 SPENCER HWY LA PORTE, TX 77571
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Office refused to allow me to see doctor after their was a an issue with insurance from previous visit. I was very sick and turned away after checking in multiple times to make an appointment. I do not recommend this doctor unless you plan to pay extra for insurance issues. I recommend the Deer Park Family Clinic.
by RW xxx.xxx.129.108
January 03, 2017
i had gone to him for years ..but no longer. i couldn't tell you the last time i actually saw a DR -- yet they sure bill me as i had! i have now recd a bill from a visit almost a YEAR ago - and looking at the charges-- they CHARGE YOU $52 A SHOT-- just to administer! THAT IS RIDICULOUS!
by anon xxx.xxx.81.25
August 16, 2016
I LOVE DR. JOHNSTON. He reminds me of the old-timey Doctors that actually cared about their patients, and took time to talk to them. He is so kind, and listens to everything I say and he gives me very in depth answers to my questions.

My husband will be going to see him for the first time next week.

I feel so LUCKY to have found him. I wholeheartedly TRUST Dr. Johnston.
by Sluefootsue xxx.xxx.155.100
November 06, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
I Already Have
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.132.2
September 17, 2014
Worst doctor office ever. They are money hungry and don't care about their patients at all. I would never recommen this office to anyone.
by Belinda xxx.xxx.145.112
August 22, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Jerry xxx.xxx.188.221
July 14, 2014
Was this family doctor's staff friendly?
Yes
Does this family doctor use current and safe equipment?
Yes
Was this family doctor friendly?
Extremely Friendly
Did this provider show attention to detail?
Yes
Would you recommend this family doctor to others?
I Already Have
by Carla Evans xxx.xxx.9.69
February 21, 2014
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous xxx.xxx.150.170
September 07, 2013
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider treat every client equally?
No, they definitely favor certain clients
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous xxx.xxx.207.167
September 06, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you recommend this family doctor to others?
I Already Have
by Laverne Covington xxx.xxx.75.174
September 05, 2013
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