Luis N Diaz, MD

Luis N Diaz, MD
8000 RESEARCH FOREST DR # 380 THE WOODLANDS, TX 77382
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They were late a few times to my appointments. I wish they had made more of an effort to be on time.
by Brian H
January 24, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer any coupons, discounts or promotions?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 10, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this family doctor friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 26, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you leave the office feeling satisfied with your visit?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 12, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by Lindsey
December 05, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 05, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider offer flexible appointment times?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 03, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 25, 2011
Did this family doctor answer all of your questions?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 20, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
September 18, 2011
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