James E Saxton, MD

James E Saxton, MD
300 N JOHN REDDITT DR STE 7 LUFKIN, TX 75904
Add a Review

Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider return your phone calls?
Promptly
by Anonymous xxx.xxx.200.243
June 08, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you feel safe in this provider's care?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.141.45
October 15, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Toby Phillips xxx.xxx.222.100
January 28, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Yes, they always put customers first
Did this family doctor answer all of your questions?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.41.122
December 13, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.228.183
November 30, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.44.61
November 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.229.44
August 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by daveson xxx.xxx.24.69
April 03, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Jessica Earp
February 17, 2012
dr. saxton has been my family's doctor for years. very caring for our needs, very rare now days, right? the office is located right off the loop so its rather safe, and the office is always clean and the workers there also make it a warm and caring feeling visit every visit. would suggest him and his pa. dr courtney to anyone that is looking for a good doctor.
by daniel1234
January 19, 2012
Add a Review