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Brian C Procter, MD

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Brian C Procter, MD
(40 Reviews)
> Get Phone Number & Directions
7692 ELDORADO PKWY MCKINNEY, TX 75070
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
November 07, 2011
Were you able to relax during your appointment?
Yes
Are you going to visit this provider again?
Sure
Did this provider answer all of your questions?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 13, 2011
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was this family doctor friendly?
Friendly Enough
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 12, 2011
I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I am going to refer everyone I know here. I absolutely love this place.
by Lori O
September 06, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this family doctor friendly?
Yes
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
July 25, 2011
It was easy to get the appointment time that worked for my schedule. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by MR T
July 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 22, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The office was very easy to locate. I didn't have any trouble finding it at all.
by Mike
June 17, 2011
It is obvious that their office is cleaned regularly. It was fantastic. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. It was easy to get the appointment time that worked for my schedule. I got an appointment quickly. I've never had to wait too long.
by powell
June 16, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 13, 2011
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Map and Directions
7692 ELDORADO PKWY, MCKINNEY, TX 75070