Tim Shepherd, MD

Tim Shepherd, MD
500 N. Valley PkwySuite # 101 Lewisville, TX 75067
Add a Review

Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 01, 2011
I had to skip some of the questions. I was a first time visitor so they did not have a chance to recognize me. I just went in for a regular physical, the organization I work for sends all their employees to him now, that could say something good. Tiffany who answers the phone is very nice. When she has to put you on hold she doesn't just leave you on hold. She'll come back to report what's going on every once in a while. When I went Dr. Sheppard was on Vacation, but his Nurses all knew what was going on, and he had a Doctors Practitioner there that was very professional. I went in for a common physical, but it felt more advanced with the equipment they had than other types of physicals I've had in the past. All in all it was a good experience, the wait time was not too long. The only thing that's difficult is getting a date to see him, but only because he's so respected by the community everybody is always making appointments with him.
by Adam C.
August 19, 2011
Their prices were very fair. The level of care you get for the price is outstanding. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Joey Spies
August 12, 2011
I knew I was getting top-of-the-line treatment when they told me about new medications the doctor had prescribed to others and seeing excellent resutls. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. I'm confident they always have my best interest at heart. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Grover Andrews
August 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider promptly return your phone calls?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
April 11, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
April 07, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 29, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider have helpful information available online?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 28, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I will definitely refer my friends and family here. They were great and I think more people should know about them. They always dress professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They always make an extra effort to be polite and courteous. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Karen Miller
March 04, 2011
Add a Review