Tim Shepherd, MD

Tim Shepherd, MD
500 N. Valley PkwySuite # 101 Lewisville, TX 75067
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.72.23
May 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.151.164
April 19, 2012
Everyone in my community knows that they are the absolute best in the field. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They keep the restrooms well-stocked here, and not just with the basics. You can tell they want their clients to be as comfortable as possible.

One thing I love about Dr Shepherd , is that he is very cost conscious and will recommend affordable medicine and the best place in town to get it. All his records are computerized.

He is an staunch advocate of the Atkins diet for treating Diabetes and has had tremendous success with it. Last year I was scheduled to have surgery and a week before it, the surgeon said he w/not do it unless my primary care doctored cleared me b/c my blood sugar was too high. I didn't even know I was having problems. I called my doctor, and he told me to go on Atkins immediately, told me what to eat, and what not to eat and assured me that my blood sugar would be normal by time of the surgery and it WAS!

by Kate
February 17, 2012
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always make sure to return my phone call as soon as possible. They've never left me waiting. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Isaac
February 16, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was very easy to locate. I didn't have any trouble finding it at all. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Mommy0f2
January 19, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Staudenmaier
January 13, 2012
Was this provider's staff friendly?
Not Really
by Anonymous
January 10, 2012
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did they follow up with you after your appointment?
Yes.
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
January 03, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 27, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider promptly return your phone calls?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 21, 2011
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