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Mona Chacko, MD

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Mona Chacko, MD
(6 Reviews)
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8200 STONEBROOK PKWY STE 100 FRISCO, TX 75034
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.16.116
December 03, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by As xxx.xxx.114.143
November 07, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
Yes, extremely spacious
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.16.116
October 22, 2012
Great doctor my family has gone here for a few years; always nice, courteous and just makes the visit pleasant. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. A great place to be seen for adults and children.
by TXmomma
October 07, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
April 02, 2011
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous
March 28, 2011
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Map and Directions
8200 STONEBROOK PKWY STE 100, FRISCO, TX 75034