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Elizabeth G Kelly, MD

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Elizabeth G Kelly, MD
(19 Reviews)
> Get Phone Number & Directions
1111 RAINTREE CIR STE 210 ALLEN, TX 75013
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dr. Kelly is a nice lady, but her staff, or more specifically, her front desk receptionist is extremely unprofessional, rude, condescending, lazy, and flat out does not care. There have been many times that I have called during normal business hours trying to make an appointment, but no one would answer the calls, nor would she return the phone calls after numerous voicemails. She has even hung up on me after they have overcharged us and I was trying to get a refund - she did so in such a fashion that you would think she considers herself the queen of England. I am disappointed that Dr. Kelly would hire such a self-important, unfriendly, unhelpful and repelling receptionist. We are forced to change doctors - we are just trying to get treated by a professional doctor, not to be insulted by a receptionist!
by Sasha Francis xxx.xxx.145.81
February 08, 2016
Worst doctor ever! Rude staff! My child went in for a routine athletic physical (that he gets every year), but the doctor refused to complete his paperwork. The school nurse even tried to speak to her to advise that a chest x-ray is NOT needed, but she was too bull-headed to listen! He could not practice because of her! We went to another doctor and got the physical done, NO PROBLEM!
by Upset xxx.xxx.181.198
August 17, 2015
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Friendly Enough
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.94.239
September 04, 2014
Dr. Kelly has been my physician for the better part of 20 years. She has seen me through some difficult times and hasn't hesitated to refer me to a specialist, when needed. She is a rare find, in that she actually listens to me as a patient and will even tell me, "you know your body best". She is open to discussions, questions, and suggestions, unlike other physicians I have encountered over time. I would highly recommend Dr. Kelly, without hesitation, to anyone seeking a caring healthcare provider.
by Carissa xxx.xxx.178.114
April 14, 2014
Did this provider take time with you at your appointment?
Yes
Would you recommend this family doctor to others?
I Already Have
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.210.210
March 06, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.99.138
August 20, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.250.126
November 14, 2012
Dr. Kelly is always very patient and thorough. She takes the time to listen to all of my symptoms and answers all of my questions. And she a great diagnostician!
by Willow21 xxx.xxx.186.231
May 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.136.79
April 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.180.213
March 26, 2012
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Map and Directions
1111 RAINTREE CIR STE 210, ALLEN, TX 75013