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Shawn W Purifoy, MD

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Shawn W Purifoy, MD
(12 Reviews)
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850 HENRY ST MALVERN, AR 72104
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 19, 2011
We found his manner to be condescending, rushed and actually just a little arrogant. He appeared very rushed and spent 12 minutes with us.

We had X-rays taken for which we received the results via telephone (no real problem)and at that time we were told he wanted to discuss continued treatment and scheduled another appointment.

Upon arriving he gave us the X-ray report which had found something on my wife’s lung and wanted to know if we wanted to have more tests done. His exact words was "get back to me with your decision". Total time this visit was 45 minutes waiting and less than 5 with him. We had wanted to make him our primary care doctor but he never discussed my wife's other issues at all!

For this visit he charged us $75 of which I have to pay $20. I went home and looked up on the internet additional information to understand what he didn’t/couldn’t tell us. I don't think it is ethical to charge an office visit to deliver results we already had on the expectation we had to have more tests "if we wanted to" with little to no advice from him. We didn't get any "value" but paid a premium price!

Soon thereafter my wife developed more pain and that convinced us to find another doctor. Our new doctor had X-rays taken which showed 2 broken ribs! He spent 40 minutes on our first visit to make sure he understood all our questions and explained a course of treatment.
by digital28
April 30, 2010
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Map and Directions
850 HENRY ST, MALVERN, AR 72104