Efthymia Papanastassiou, MD

Efthymia Papanastassiou, MD
Prime Care Family Physicians 7400 W ADDISON ST CHICAGO, IL 60634
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Papanastassiou definitely cares for her patients and is attentive to their needs. Every time I have gone, she spends time listening to my concerns and examining the issues I am having. Dr. P has always been very pleasant in her demeanor as well as being very professional. She never talks over my head when talking about diagnosis and treatment. I highly recommend her to anyone who is looking for a doctor who truly puts patients first and top notch care.
by Anonymous xxx.xxx.32.52
May 20, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Ann L xxx.xxx.193.192
November 02, 2012
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office clean?
It was satisfactory
Does this provider treat every client equally?
Sometimes, but not all the time
Was it easy to find parking at this provider's office?
Yes, it was convenient
by A xxx.xxx.255.21
October 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.182.228
May 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.44.18
May 24, 2012
Dr. Papanastassiou and all the others physicians, nurses and staff at Prime Care are just the absolute best! The receptionist greets you with respect, dignity and incredible friendliness. The nurses listen intently when you speak and they take their time, making sure they have everything written down that you want to discuss with the doctors. The staff calls your insurance and takes care of everything so all you need to do is heal. Everyone in my community knows that they are the absolute best in the field. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Ann Liedke
February 28, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
December 08, 2011
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by C FitzSimmons
November 02, 2011
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